About
Frequently Asked Questions
Can I check in late?
Sure! We send self check-in instructions to anyone who has not arrived by 9pm, and you can request said instructions in advance if you'd like.
Can I check in early?
Shoot us a call and we'll see if we can accommodate you. You are more than welcome to use the shared spaces earlier in the day.
What is your refund policy?
Individuals and Private Rooms: Cancellations AND date change requests must be made no less than 1 week before the time of check-in. If cancellations are made without appropriate notice you will be charged 50% of the total cost. Cancelations made within 24 hours of check-in forfeit 100% of the cost of the reservation.
Groups of 6-12: Cancellations must be made 14 days before day of check-in. If cancellations are made without appropriate notice you will be charged the full amount.
Groups larger than 12: Cancellations must be made 30 days in advance.
If cancellations are made without appropriate notice for a group larger than 12, the group will forfeit the deposit made towards their reservation: 50% between a month and two weeks, 100% within two weeks.
Holiday Weekends: No cancellations can be made on holiday weekends. The full amount will be charged if cancellations are made.
We are a small business and we have to enforce these policies to keep the hostel operational. Thank you for understanding.
Groups larger than 12: Cancellations must be made 30 days in advance.
If cancellations are made without appropriate notice for a group larger than 12, the group will forfeit the deposit made towards their reservation: 50% between a month and two weeks, 100% within two weeks.
Holiday Weekends: No cancellations can be made on holiday weekends. The full amount will be charged if cancellations are made.
We are a small business and we have to enforce these policies to keep the hostel operational. Thank you for understanding.
Although we love our remote home in the mountains, we recognize that it can be difficult to reach us in stormy weather. Please plan accordingly. Unfortunately, we cannot make exceptions for inclement weather. We recommend that you do not book until your travel plans are confirmed!
Do you provide linens?
Yes! We provide linens including sheets, blankets, pillows and towels. Campers using the tent sites need to bring their own gear, but they can borrow towels as well.
Do you provide shampoo?
We have a basic supply of shampoo, conditioner, and soap.
What is the bathroom situation?
There are three shared bathrooms available to all guests. Two of those are dorm style bathrooms with two shower stalls a piece. Room #11 and room #12 have a private bathroom each.
Is there free parking on the premises?
Yes!
Can I lock my gear on site instead of leaving it in my car?
Yes! We have a storage space that locks as well as lockable rooms and cubbies (in the shared rooms).
Are dogs allowed?
Dogs are allowed in the private rooms so long as they are NEVER left alone in the hostel! Please call to let us know if you will be bringing a pup along.
Do you have quiet hours?
Accommodating our early-rising adventurers is important to us. To help our guests make the most of their days, we enforce quiet hours from 10pm to 6am. Does this mean we shut the lights out on you? No. At 10pm, we ask the folks using common areas to lower their voices, move to outdoor spaces, and be mindful of noise in the kitchen.
What's the deal with the kitchen?
We have a big kitchen with two stations, including two stoves, two refrigerators, two sinks, and a ton of pots, pans, cookwear, and spices! Feel free to cook what you need when you need to, as long as you are respectful of quiet hours between 10pm-6am.
Is it mostly college kids?
Nope! We get a huge range of folks from students, to international families, solo travelers, through hikers, affinity groups, retirees, and more.
Wait: what even is a hostel?
Hostels are a traveler's best friend. Historically, hostels catered to backpackers and solo travelers, especially in Europe. Now, they are common all over the world. Hostels are often small, cost-effective operations with local flare.
Our hostel offers both shared & private accommodations, with shared amenities and common spaces. Folks are encouraged to do what at many establishments is unthinkable: talk to each other!
The experience of sharing cultural cuisine, trail info, and stories around the fire makes your stay at CoHo unique, your vacation memorable.
All hostels are different; but at CoHo: Conway Hostel, you can expect a comfortable stay that is a part of your adventure.
The CoHo Story
Welcome to CoHo!
My name is Haley. My partner Kyle and I founded CoHo:Conway Hostel in 2021 to get more people together & outside.
A bit about us: Kyle and I are both born and raised New Englanders. We met teaching outdoor education and learning about the power of outdoor experiences first hand. Outdoor experiences and the connections they foster teach us who we are, who we can be, and how to engage with the world around us.
Along the way, we couldn't help but notice barriers such as cost, know-how, and lack of representation and community, that keep many from these experiences. We are working to break these barriers. Every day we make our spaces more welcoming and accessible in the hopes of opening the doors.
At CoHo, we
- Charge the lowest prices possible for a clean and comfortable stay, so everyone can travel (with joy)
- Encourage folks of all abilities & backgrounds to engage with the outdoors, and offer resources to do so responsibly
- Foster conversation and connection in our shared spaces with intimate events
We are committed to unique & meaningful experiences for our guests.
Happy adventuring--
With gratitude,
Haley & Kyle